> ## Documentation Index
> Fetch the complete documentation index at: https://docs.gettap.co/llms.txt
> Use this file to discover all available pages before exploring further.

# The Tap app

> What team members carry on iPhone and Android, and what they can do with it.

The Tap app holds your profile, shares it, captures the people you meet, and records the conversations that follow.

Available for **iPhone and Android**, in **English and Arabic**.

## Who the app is for

The app serves two kinds of people, and it's worth knowing which you are — some of what follows won't apply to you.

<CardGroup cols={2}>
  <Card title="Individual users" icon="user">
    You use Tap on your own. Your profile, your links, your connections — no company controls what you can change, and no admin sees your leads.
  </Card>

  <Card title="Tap Teams members" icon="users">
    Your company invited you. Your profile may be shaped by a [template](/en/teams/templates), some fields may be locked by your [department](/en/teams/department-permissions), and your captured leads are visible to your admins and sync to the company CRM.
  </Card>
</CardGroup>

<Note>
  Where this documentation says something is set or restricted by an admin, that applies to **team members only**. If you're an individual user, you control all of it yourself.
</Note>

Team admins do their work in [Tap Teams](/en/teams/members) on the web, not in the app. Several things — leads, meetings, tags — appear in both places, and behave the same way in each.

## What members do in the app

<CardGroup cols={2}>
  <Card title="Manage profiles" icon="id-card" href="/en/mobile/profiles">
    Photo, title, company, layout — and switching between multiple profiles.
  </Card>

  <Card title="Manage links" icon="link" href="/en/mobile/links">
    Contact details, embedded media, direct mode, ordering and visibility.
  </Card>

  <Card title="Share" icon="share-nodes" href="/en/mobile/sharing">
    NFC, QR, AirDrop, WhatsApp — and an offline mode.
  </Card>

  <Card title="Scan" icon="camera" href="/en/mobile/scanning">
    Capture leads from business cards, QR codes, and event badges.
  </Card>

  <Card title="Review connections" icon="address-book" href="/en/mobile/connections">
    The people they've met, with notes, tags, and follow-ups.
  </Card>

  <Card title="Manage products" icon="credit-card" href="/en/mobile/products">
    Activate a physical card or tag and link it to a profile.
  </Card>

  <Card title="Design a card" icon="pen-ruler" href="/en/mobile/card-designer">
    Lay out a physical card and order it.
  </Card>

  <Card title="Track performance" icon="chart-simple" href="/en/mobile/analytics">
    Views, clicks, and conversion rate on their profile.
  </Card>

  <Card title="Request a feature" icon="lightbulb" href="/en/mobile/feature-requests">
    Ask for what Tap is missing, and upvote what others have asked for.
  </Card>
</CardGroup>

Members also record [meetings](/en/leads/meetings) against a lead and add their profile to [Apple or Google Wallet](/en/mobile/wallet-passes).

## Getting started as a member

<Steps>
  <Step title="Accept the invitation">
    Your admin invites you by email. Open it and set a password.
  </Step>

  <Step title="Install the app and sign in">
    Sign in with the email address the invitation was sent to.
  </Step>

  <Step title="Complete your profile">
    If your company uses a template, most of it is already filled in — add your photo, title, and personal links.
  </Step>

  <Step title="Activate your Tap product">
    If you have a physical card or tag, [activate it](/en/mobile/products) and link it to your profile. An unactivated card does nothing.
  </Step>

  <Step title="Share it once as a test">
    Share to a colleague's phone and fill in the form as a visitor would. Two minutes now beats discovering a problem at an event.
  </Step>
</Steps>

## Why some things are locked

If a field or link type won't let you edit it, your admin has restricted it at the department level — usually to keep branding consistent. That's a configuration choice rather than a bug; ask your admin if you need it changed.

See [Department permissions](/en/teams/department-permissions).

## Guided tips

The first time you open a screen, the app walks you through it — a short sequence of tips pointing at the things on that screen worth knowing, with **Next** to move on and **Got it** to finish. **Skip tips** ends the walkthrough at any point.

Tips run on most of the main screens: your home card, sharing, leads and lead details, meetings, analytics, the card designer, your profile, products, cards and settings.

<Note>
  Each tip is shown **once per person**, and skipping counts as seeing them. They're tied to your account rather than the device, so signing in on a new phone doesn't replay tips you've already dismissed — and a second person signing in on your phone gets their own.
</Note>

## Working offline

Captures made without a connection sync when the device is back online, and there's a dedicated offline sharing mode — which matters more than it sounds, because conference networks fail precisely when everyone is trying to exchange contacts at once.

<Warning>
  Don't sign out of the app while captures are still waiting to sync. Let the device reconnect first.
</Warning>


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