The problem it solves
In-person conversations are where the best pipeline comes from and where the most data gets lost. A typical event produces a stack of business cards, a notebook of half-remembered context, and a week-long delay before anything reaches the CRM. By then the details are gone and the lead is cold. Tap closes that gap by making capture happen during the conversation instead of after it:No typing
The visitor fills in their own details on their own phone. No transcribing cards afterwards.
No lost context
The conversation is recorded and summarized, so the reason the lead mattered survives the walk to the next booth.
No delay
The record reaches your CRM within seconds, owned by the right rep.
What it replaces
Who uses which part
Team members / reps
Team members / reps
Live in the mobile app. They carry their profile, share it in conversation, capture the people they meet, and record meetings. They rarely open the dashboard.
Team admins / managers
Team admins / managers
Live in Tap Teams on the web. They invite members, publish templates so profiles stay on-brand, set department permissions, connect the CRM, and read insights.
Visitors / prospects
Visitors / prospects
Never install anything. They tap or scan, see a profile in their browser, and optionally fill in a short form. That’s the whole experience.
What Tap is not
Being clear about the edges saves evaluation time:- Not a CRM. Tap captures and enriches, then hands off. Your CRM remains the system of record.
- Not a marketing automation tool. It doesn’t run nurture sequences or campaign scoring.
- Not a meeting bot. Meeting recording is captured in person by the member present, not by a bot joining a video call.
Next: quickstart
Set your team up end to end.
