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Tap enforces limits through entitlements — records that grant a quota to a person or a whole company. This page explains the mechanics, which stay constant. For current plan names and prices, see the pricing page, which is the live source.
Plan names, prices, and what each includes are deliberately not repeated here — they’d go stale the day they changed. See Pricing in Tap Teams or the public pricing page.

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Personal vs company entitlements

An entitlement is scoped one of two ways, and the difference decides who is allowed to spend it:

Personal

Granted to one named individual. Only that person can consume it. Used for individual Tap subscriptions.

Company-wide

Granted to a company. Any member of that company consumes from the same shared pool, regardless of who bought it.
Company-wide quotas are a shared bucket, not a per-seat allowance. One member transcribing a long day of meetings can exhaust the pool for everyone else. If minutes are running out faster than expected, check per-member usage under Insights → Members before buying more.

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Transcription minutes

Meeting transcription is the main metered feature.
  • A slot is reserved when a meeting starts processing, not when it finishes.
  • If your quota is exhausted, the meeting is rejected up front with a quota error rather than processing and failing later.
  • Usage is written to an append-only log, so historical totals survive a plan change, a downgrade, or a billing-cycle rollover.
You can top up independently of your subscription by buying a transcription package — see Transcription.
No entitlement means no enforcement. If a company has no matching entitlement rows at all, quota checks don’t apply. This is deliberate backward-compatible behavior for accounts that predate metering — it is not an unlimited plan, and it changes the moment an entitlement is issued.

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Enrichment credits

Lead enrichment spends credits from a company-wide pool, separate from transcription minutes. A lookup that finds nothing is not charged. Credit packs can expire, and the balance shows the date before it happens. Your full-team admin can also cap what one member may spend in a month. See Lead enrichment → Credits.

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Feature gating

Separately from metered quotas, features are gated by plan. Three groups exist: Link types are also gated individually. Some specialised link types are restricted to paid plans, which is why a link type visible in your teammate’s app may be missing from yours.

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When you hit a limit

Your transcription pool is exhausted. Buy a package, or wait for the cycle to roll over. The recording itself is not lost — only the processing is blocked.
Team features are hidden rather than disabled when your plan doesn’t include them. If a whole section of navigation is absent, it’s a plan boundary, not a bug.